We are a tenant managed housing organisation that know about housing but need to outsource IT support. Ingenious are a great match for us as they give us peace of mind on IT support – they are always only a phone call away and respond quickly to all our users, however small the problem. When we wanted a new server and office network they took all the pain out and did it for us – enabling us to keep the office open throughout. We are very happy with them.
HDG Mansur has worked with Ingenious for almost ten years now and I wanted to take an opportunity to express my appreciation for the effective way you manage our systems environment.
In the early days, you may remember we were somewhat disorganised. The advice, guidance and skill you provided at that time proved invaluable to us and set the foundation for our future relationship. As our Company has grown, we have continued to enjoy the benefit of both your counsel and technical ability in creating and maintaining our server, network environments and computing equipment.
Your continued support is of tremendous value and is, I know, appreciated by our IT Department in the United States. That this international relationship works well is due, in no small part, to the efforts of Ingenious in ensuring the UK office is effectively supported. I look forward to continuing our mutually beneficial relationship for many years to come.
I have worked with Ingenious for 4 years now and have to say they are completely top-notch.
Nothing is too much trouble for Jez and his team, they constantly go over and above the call of duty and have dug me out of a spot or two over the years.
One of the best things about Ingenious is that they don't talk, what I call, 'Techno babble' and explain what they're doing at every stage meaning that I learn more as I go.
I can honestly say I have learnt as much from Jez as I did the whole time I was in college studying for my MCSA, he is very down to earth and a good guy.
When Ingenious are not digging us out of holes they have helped us plan and implement anti-virus, networking, email, broadband, VPN etc... the list goes on!
Nothing is too much trouble for them and I highly recommend them.
Without doubt the best IT support and consultancy we have ever had! We started using Ingenious when our regular support company came unstuck at which time they quickly learnt our system and solved the problems. After Ingenious rescued us on several subsequent occasions, often going well beyond the 'call of duty', we retained their services for all our IT support and consultancy, with the comfort that they truly understand not only our complex IT infrastructure but also our critical business needs. At long last an IT company that really understands and delivers! I unreservedly recommend them to any SME looking for professional IT guidance and support.
Technology Resourcing Ltd