Specialist Security Made for You
We are a certified IT Security Provider in London. We have a proven track record of delivering IT Security and Cyber Security to businesses with a 98.1% satisfaction score and average customer retention of over 8 years.
Whether you’re looking for a new IT Security company, switching to a new provider, or looking to co-manage with in-house support, we have a solution for you
Why are we different? Many technology providers not only bury their head in the sand with regards to security but fail to plan and strategise for your business goals and challenges.
We are your very own dedicated technology advisor and business partner.
Specialist IT Security & Cyber Security
The majority of our customers are Architects, Accountants, and Property Management businesses. As such, we have years of experience with a tried and tested process of delivering industry-leading IT Security. If you are a small and medium enterprise, we have a trusted solution for you.
Architects
Stay ahead of the competition with fast, reliable, and secure IT systems your entire team can access remotely. Compliance and Reputation, robust CAD file management infrastructure; we have solutions for you and years of experience with architects.
Accountants
Your customers depend on you for compliance and structured efficiency. We understand you need more client-facing time and less IT stress. We work relentlessly on security and productivity to eradicate downtime and adapt for post-covid remote working.
Property Management
Time to market is crucial for you – we understand this. Your IT management systems work hand in hand with operational productivity. Together, our focus is to create proactive workspaces for your team and your clients’ needs.
Other SMEs
We have spent the past 15 years listening and supporting SMEs. IT stability and flexibility is a must for any business that values productivity. We have a range of affordable IT solutions that hand back your quality time.
Our Services
We provide a range of IT Services tailored for businesses of 10-200 employees.
Advanced ‘Security Stack’
- Belt-and-braces, multi-layered, backed up with a long list of security standards
- Proactive maintenance and security updates in the background
- Cyber Essentials standards (+ easy certification if needed)
- Puts you streets ahead of the competition
Business and IT Reviews
- Quarterly strategy and planning meetings to develop a 3-to-5-year roadmap
- A process 100% driven by your business goals and challenges
- You give us insights into your business initiatives and strategic plans so we can align and help
- We listen to you and give you the tech you need in a timely way
Expert Advice and Support
- Fast and dependable advice and IT Support (no answer machines)
- Unlimited access to our service desk
- Hassle-free supplier management on your behalf
- Unlimited access to our IT Support Panel ticketing app on all devices
- A seamless onboarding process
Why Choose Ingenious Managed IT Services
Guaranteed Response Time
If your request is critical, urgent, important, or scheduled, we ensure our guaranteed response rate deliver the IT Support you need.
98.1% Customer Satisfaction
We have maintained a satisfaction score of above 98% for our Managed IT Support since our formation in 1998.
Just 5 Minutes…
Our affordable monthly IT Support fee is covered if we save an employee just 5 minutes per day. We will do far more than just that!
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Service Excellence – Our 5 Promises
We continue to refine our customer service offering to ensure we maintain flexibility to your needs and requirements. As such, we deliver a minimum 5 step service quality promise.
- Business Experience: No two businesses are the same
- Flexibility & Scalability: We adapt to where you need us
- Straight Talking: We’re good listeners and honest in our replies
- Availability: We have multiple contact points always monitored
- Innovation: We have the systems and tools to keep you safe
Whether you are partnering with an MSP for the first time, or are looking to switch providers, we are here to make IT Simple.
IT Security FAQs
Absolutely! Anti-virus – now called Endpoint Protection – is nowhere near enough.
You need a company that can provide a comprehensive multi-layered set of security elements. We are that company!
Leave that with us. We are constantly learning and researching .
There are a huge number of products and solutions available. The trick is knowing the best ones to pick and put together, to form what we refer to as a ‘Security Stack’
Certainly! We can get you through Cyber Essentials, Cyber Essentials with ISME Governance (GDPR compliance) and/or Cyber Essentials Plus.
There are other certifications that we can help with too. Plus all sorts of documentation and processes and procedures you may need to get in place.
Simply put, yes it is extremely complicated and getting more so each time we add products and services to our standard offerings.
You don’t have to worry about this however as we manage all of this on your behalf.
We can also provide a SOC – a Security Operations Centre – to actively monitor and manage the security of your systems 24/7/365.
IT security has become a game of cat and mouse with cyber criminals in recent years. We ensure we all stay one step ahead.
Our ‘Security Stack’ is extremely comprehensive. Elements of it monitor and report any suspicious activities that could compromise your systems, running 24/7.
We are the lock, bolt, chain, and CCTV all in one secure place.
Given the complexities involved in modern IT for businesses, we see ourselves as essential partners for companies of up to about 200 people.
This doesn’t mean you shouldn’t have your own IT expert as an employee. Many of our existing clients collaborate the daily IT requirements between us and an in-house technician.
Very easy. We manage all the change-over processes behind the scenes.
All we require is for you to complete our onboarding question sheet. The more we know about your systems, the better we can serve you.
We invest a significant amount of time documenting your setup and getting our Security Stack and other tools in place. This means we have everything organised and to hand when you need us to react quickly.
Speak to us to see how we can look
after all your business and IT needs
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Ingenious Ltd.
Registered in England and Wales: No. 4050242.
Trading Office: Woolwich House, 43 George Street, Croydon, CR0 1LB.
Registered Office: Bluebell Cottage, High Street, Stroud, Glocs, GL6 8DR, UK.
VAT No. 761 3355 38.
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