Fresh, straight-talking commentary from Ingenious Managing Director Jez Nolan.
In Jez’s Ingenious Insights you’ll find quick videos and articles that decode technology, cybersecurity and modern business strategy – showing how smart IT decisions drive real-world growth. No jargon, no fluff, just practical ideas you can use (newest first).
Also, don’t forget to check out our main Ingenious Insights page for more in-depth articles.
Driving Business Success with IT
Modern MSPs = business enablers.
- Cloud transformation
- Smarter collaboration
- Data-driven growth
IT isn’t a grudge purchase. It’s your competitive edge.
Business Continuity & Reputation
Downtime isn’t just IT.
- Idle project teams
- Missed client deadlines
- Damaged reputation
Modern MSPs design resilience into your business.
When was the last time you tested your continuity plan?
Final episode in this series coming up: how IT has gone from “grudge purchase” to growth driver.
Security & Compliance: The New Front Line
Cybersecurity isn’t optional anymore.
- Data protection
- Compliance requirements
- Cloud & user security
- Reputation risk
Modern MSPs handle all of this, every day.
Still think IT is just a grudge purchase?
Coming up: downtime isn’t just an IT issue – it’s a business continuity risk that can damage your reputation.
From Break Fix to Business Partner
Then: Fix my computer.
Now: Protect my business.
Modern MSPs aren’t break/fix anymore – we’re partners in growth, compliance, and reputation.
Does your leadership team see IT as cost… or as strategy?
💡 Next week: we’ll dig into how MSPs have become the front line of cybersecurity for SMEs.
AI is not Intelligence
Everyone’s talking about AI like it’s the next Einstein. But is it really… intelligent?
📚 Intelligence = reasoning, learning, decision-making. ChatGPT? It predicts the next likely word.
That’s not thinking – that’s pattern-matching.
Don’t get me wrong – it’s powerful. But it’s not magic. And it’s not a replacement for human judgment. Use it as a tool, not a teammate.
That’s how you get real value – without real risk.
💡 Tip: Always double-check AI outputs. Especially in business decisions.
Alex in Accounts
Hackers aren’t always the problem.
Alex in Accounts is.
(And yes… we all have an Alex).
💻 The weakest link in your IT isn’t your tech. It’s your people.
🎯 Cybersecurity training beats buying yet another shiny new tool.
What’s the worst “Alex clicked it” story you’ve seen? 👇
AI and IT Support
AI is changing expectations in the workplace.
No more waiting around for formula help in Excel or rewriting emails.
That’s a win for productivity.
But the opportunity?…
AI takes care of the everyday.
Your IT partner focuses on the big picture.
Security. Compliance. Business growth.
Smart leaders don’t see AI as a replacement – they see it as an upgrade to what IT support can deliver.
Invisible Wins
The best IT is invisible. 👀
No outages.
No lost data.
No chaos.
Just smooth days where you barely think about your systems — because they’re working.
Good IT is quiet… until the moment it saves the day.
Resilience is a Competitive Advantage
Resilience wins. 💡
It’s not just about surviving disruption. It’s about recovering faster than the competition.
If your systems and processes can pivot in hours, You don’t just keep your market share — you grow it.
How quickly could you recover if everything went wrong tomorrow?
Every Tool is a Behavioural Nudge
Every tool is a behavioural nudge. 🛠️
If it’s clunky, people work around it.
If it’s intuitive, they lean into it.
Technology shapes culture far more than policies do. Your tech stack isn’t just about efficiency — it’s about behaviour.
What’s your tech encouraging right now?