IT Support & Management

With years of combined experience and a highly capable team, you can trust us to manage your IT. We can give you the peace of mind to better focus on what you are best at.

Our ultimate aim at Ingenious is to be far more than a simple IT services provider – we aim to become your technology advisor and business partner.

We have been doing this for long enough to understand that our success is driven by your success and that this is best achieved when we can act as an extension of your company. In partnering with Ingenious you will get:

  • A IT team that acts as an internal branch of your business.
  • Regular catch-ups. Working with management, we run through your day to day tasks and challenges.
  • Quarterly Business & IT Reviews. Here we step back and take a more strategic, long-term look at your IT infrastructure.


From proactive troubleshooting and software/hardware updates to network maintenance and user assistance, we possess the experience and tools to provide the responsive support and IT management you need.


In recent years, our focus has shifted progressively towards managed security, to the point we are starting to view ourselves as an IT security company first and foremost, with IT support as a necessary and vital complement.

Don't just take our word for it, see what our customers think on Google reviews.

Response from the owner: Thank you!
Excellent service
Response from the owner: Thank you Esref.
Joel was fantastic at dealing with my helpdesk ticket. Speedy responses and always available for a phone call made this issue be resolved with speed and professionalism
Response from the owner: Thank you Scott. I've passed this on to Joel. It will brighten his day for sure.
Ingenious have been our IT Support for as long as i remember. I think i have spoken to most in their support team and the help is always brilliantly consistent. its so nice knowing that when i call for help or submit a callback request, regardless of who it is, i have 100% confidence that the problem will be fixed. Derren, Raz, Ross, Marcio and Howard thank you from everyone at First Payroll Services. You guys are most certainly more than just an IT company. James.
Response from the owner: Wow! What a review. Thank you so much James!

Achieve your business goals with a
strategic Business & IT Review

With every IT Support package at Ingenious, you receive a quarterly Business & IT Review that ensures your business strategically plans to meet objectives and goals.

Every business is unique, as is the Business & IT Review, but the end goal is always the same: saving you time, stress and money.

Collaborating and communicating with you ensures your technology is fit for purpose and can scale and adapt quickly.

What to expect with a Business & IT Review

Company and IT Strategic Review

We review significant initiatives at your business by understanding your goals and ambitions and compiling a scorecard and evaluation report.


An IT scorecard provides recommendations that help you achieve your business and IT goals by overcoming challenges.

Actionable Roadmap

The roadmap provides a visual timeline of recommendations that can assist with budgeting for the future.

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Speak to us to see how we can look after all your business and IT needs

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