Service Self-Assessment

How Mature Is Your IT Service Partnership?

Service Self-Assessment
  • Intro
  • Everyday Experience
  • Proactive Care & Prevention
  • Communication & Partnership
  • Strategy & Lifecycle Management
  • Transparency, Trust & Cost Control
  • My Score
    • Send Me Results (optional)

    Is Your IT Provider Helping You Move Forward… or Holding You Back?

    Strong IT support should feel almost invisible. When things just work, your people stay productive, your clients stay happy, and your business doesn’t skip a beat.

    This quick assessment helps you understand how mature your current IT partnership truly is and where hidden risks or bottlenecks might be slowing you down.

    You’ll answer a handful of simple questions based on your day-to-day experience: response times, security essentials, communication and long-term planning.

    At the end, you’ll see how your current setup compares to what “good” looks like for ambitious London businesses.

    Takes less than 3 minutes.
    No email required to view your score.

    Standards we benchmark against:

    • Sub-30-minute resolutions
    • Automated monitoring and prevention
    • Quarterly business reviews
    • Documented IT roadmap
    • Predictable costs with no surprises
    • Mature cyber security stack including MFA, patching, threat detection and tested recovery

    Schedule a free review call